Dear American Farmers & Ranchers Customer,
We at American Farmers & Ranchers value you as a customer and take seriously the protection of your personal privacy. We do not sell your information to anyone. We do not share it with anyone outside our American Farmers & Ranchers Companies for their marketing purposes.
Security of Information:
We maintain safeguards to protect the information we hold for our customers. Our electronic data is tested for security regularly and maintained with current data protection software. Our policies and practices are designed to protect your personal private information and are continuously reviewed.
Thank you for choosing American Farmers & Ranchers as your insurance carrier. We appreciate your business and strive to maintain insurance products and services to meet your needs. Since 1905, our company has provided quality products with friendly and courteous service. We pledge our continued dedication to serving our members.
Contact our home office or your nearest American Farmers & Ranchers Agent should you have the need for service.
Thank you for putting your trust in AFR.
American Farmers & Ranchers Companies
American Farmers & Ranchers Privacy Policy
We value you as a customer and take your personal privacy seriously. We will inform you of our policies for collecting, using, securing, and sharing nonpublic personal information (“customer information”) the first time we do business and every year that you are an AFR customer.
Our Privacy Policy
- We do not sell customer information.
- We do not allow those who are doing business on our behalf to use our customer information for their own marketing purposes.
- We require any person or organization providing products or services to customers on our behalf to protect the confidentiality of AFR customer information.
- We afford prospective and former customers the same protections as existing customers with respect to the use of personal information.
- We only share your customer information with non-affiliated third parties if the third party services are necessary for us to provide you with the insurance products and services you are requesting. For example, we may share your information with auditors required by state or federal laws, with actuary services for the purposes of identifying risks and setting prices, or such other reasons required or allowed by law.
Information we may collect
We collect and use information we believe is necessary to administer our business, to advise you about our products and services, and to provide you with products and customer service. To make our services available to you, we may collect and maintain several types of customer information, and we obtain that information in several ways, such as those ways described below:
- From you, in applications for our insurance products or on other forms, through telephone conversations or in-person discussions with your AFR agent. The information we collect from you may include things such as your social security number, address and telephone numbers, family members, and dates of birth, electronic mail address, and other similar information.)
- From your transactions with us, such as your payment history, underwriting and claim documents.
- From non-AFR companies, such as your driving record, medical history and insurance claim history.
- From consumer reporting agencies, such as your credit history.
How We Use Information About You
We use customer information to underwrite your policies, process your claims, ensure proper billings, and serving of your accounts, to protect us and you from fraud and unauthorized transactions, and for regulatory compliance.Information Disclosure
We share information about our transactions and experiences with you within the AFR affiliated companies and with AFR agents to assist in meeting your product and service needs. We may also disclose customer information about you to persons or organizations outside our affiliated companies which perform necessary services connected with the administration of our business, or as otherwise permitted or required by law, for auditing and financial regulatory compliance.
We share customer information as necessary to handle your claim and to protect you against fraud and unauthorized transactions. For example, we might share customer information such as name, address, and coverage information with an auto body shop to facilitate repairs on an auto damage claim.
We may share information within AFR affiliated companies obtained from your application, such as your occupation or information obtained from a consumer report, such as your credit history. We may also verify information provided by you, such as your driving record or information regarding your employment, such as your employment history.
We may share your information, including your name, address, electronic mail address, and other personal identifiers with the AFR Cooperative, a separate Section 501(c)(5) farm-service non-profit company who provides educational, legislative, youth programs, and similar services to AFR members. In order to obtain insurance products from American Farmers & Ranchers Mutual Insurance Company, you must be a member of the AFR Cooperative.
01/13/2026
