safelite

AFR has partnered with Safelite AutoGlass to provide a comprehensive glass program that helps customers get their glass damage fixed quickly and conveniently. Administered by Safelite Solutions, they handle every detail, from first notice of loss through service.

When it’s time to replace auto glass, the key to making the best decision is understanding the options. Safelite uses the same glass as vehicle manufacturers, which ensures the best fit and highest quality for our customers.

Report by Phone

1-800-324-7771, selecting option #2, for Glass Only Claims.

For Existing Claims

Phone: Safelite Customer Care Team (1-800-638-8958)

Email: customer.care@safelite.com

To simplify reporting and scheduling, the following information will need to be provided:

• Service Zip Code
• Vehicle Year, Make, and Model or VIN
• Which piece of glass is damaged (windshield, back glass, side glass, other)
• Description of damage
• Insurance Company = American Farmers & Ranchers
• Appointment Time & Location
• Customer Contact Information