OKLAHOMA CITY, Okla. – The AFR Insurance Claims Department unveiled the new AFR Mobile CARE Unit on Wednesday, March 10, which will provide on-site help for policy members and relief for emergency response personnel following an event like a wildfire, tornado or other catastrophe.
The goal of the trailer is to deliver a Comprehensive Adjusting Response Experience (CARE) and support AFR Insurance and AFR/OFU Cooperative at various events throughout the year such as livestock shows, agency events and miscellaneous activities throughout the state.
“We are excited for this new initiative and will continue to look for new and innovative ways to provide the best service to Oklahomans,” said Darin Miller, Director of Claims and Underwriting for AFR Insurance. “This has been a project in the works for many months and we look forward to meeting Oklahomans where they are in their time of need.”
The Mobile CARE Unit will be on call at all times to assist and provide support following natural disasters as well as serve as a headquarters for claims to be processed in the area, quickly and efficiently. This initiative also consists of a large drive-through tent and on-site response team.
“We hope our customers will appreciate our continued efforts to bring them the best-in-class customer service as we gear up for storm season in Oklahoma,” said Miller. “We know spring brings unexpected weather and we will do our best to help and provide relief when our customers need it.”
AFR Insurance provides auto, home, farm and life insurance with an emphasis on quality products and exceptional customer service. Affiliated with Oklahoma Farmers Union, AFR was established in 1905 and is headquartered in Oklahoma City. AFR Insurance is available statewide and is recognized as a leading domestic insurance carrier in the state of Oklahoma.